VK Electric - Privacy policy

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At VK Electric, we value our users' privacy. This Privacy Policy describes the types of information we collect and how we use it when you access or use our website and related services.

1. Information We Collect

We collect several types of information depending on how you interact with the Service:

* Personal Data: This may include information that can directly identify you, such as:

a) Name

b) Email address

c) Phone number

d) Billing address

e) Shipping address

f) Sensitive data (collected only with your explicit consent)

* Non-personal Data: This may include information that cannot be used to directly identify you, such as:

a) Device data (e.g., IP address, browser type, operating system)

b) Usage data (e.g., pages viewed, search queries, time spent on the Service)

c) Demographic data (e.g., age, gender, location)

2. How We Collect Data

We collect data through various methods when you use the Service:

* Directly from you: You may provide personal data when you create an account, purchase a product, subscribe to a service, or contact us for support.

* Automatically: We collect non-personal data via cookies and other tracking technologies. See Section 7 below for more on cookies.

* Third-party sources: We may collect data from third-party sources, such as public databases or social media platforms, but only with your consent.

3. How We Use Your Data

We use collected data for various purposes, including:

* To process your orders and transactions

* To personalize your experience on the Service

* To send marketing communications (with your consent)

* To respond to your inquiries and requests

* To improve the Service

* To comply with legal and regulatory obligations

4. Legal Basis for Processing

We process your data based on the following legal grounds:

* Consent: Before processing your personal data for marketing purposes or collecting sensitive information, we will obtain your explicit consent.

* Contract: We may process your data to fulfill our contractual obligations to you, such as processing your order.

* Legitimate interest: We may process your data for our legitimate interests, such as improving the Service or preventing fraud. We always balance our interests with your privacy rights.

* Legal obligation: We may be required to process your data to comply with legal or regulatory requirements.

5. Your Data Rights

You have certain rights regarding your personal data under applicable data protection laws. These rights may include:

* Right of access: You can request access to the personal data we hold about you.

* Right to rectification: You can request correction of any inaccurate or incomplete personal data we hold about you.

* Right to erasure: You can request deletion of your personal data.

* Right to restrict processing: You can request that we restrict processing of your personal data.

* Right to data portability: You can request that we transfer your personal data to another controller.

* Right to object: You can object to the processing of your personal data.

To exercise any of these rights, please contact us using the information provided in Section 10 below.

6. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal and regulatory obligations. Afterwards, we will securely delete your personal data.

7. Cookies and Other Tracking Technologies

We may use cookies and other tracking technologies to collect information about your activity on the Service. Cookies are small files stored on your device when you visit a website. They allow us to track your preferences and activities over time.

You can choose to disable cookies through your browser settings. However, please note that disabling cookies may limit your ability to use certain features of the Service.

8. Security

We take reasonable steps to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure. We cannot guarantee the security of your data.

9. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal data from children under 13.

If you are a parent or guardian and believe your child under 13 has provided us with personal data, please contact us using the information in Section 10 below. We will delete the data from our systems.

10. Contact Us

For questions about this Privacy Policy, please contact us at info@vk-electric.hr.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Service. You are encouraged to review this Privacy Policy periodically for any changes.